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1 May
Medical Receptionist - New Brighton Health Care
New Brighton

MEDICAL RECEPTIONIST – NEW BRIGHTON HEALTH CARE  - CHRISTCHURCH

Are you ready to make a meaningful impact in healthcare while working in a dynamic and supportive environment? Tāmaki Health, New Zealand's largest independent primary healthcare group, seeks a dedicated Medical Receptionist to join our team and help us provide exceptional care to thousands of patients daily.

ABOUT US:

New Brighton Health Care is committed to providing high-quality care, drawing on the more comprehensive network and support of our partner, Tamaki Health. As a Medical Receptionist, you'll play a crucial role in ensuring our clinic operates smoothly and efficiently, supporting our clinical teams in delivering outstanding patient care.

WORKING HOURS:

The clinic is open from 8 am to 6 pm, Monday to Friday. The Medical receptionist will be required to work across these operational hours, we are offering around 32 hours per week with no weekends.

KEY RESPONSIBILITIES:

1.           Reception

  • Professionally greet and assist patients and visitors.
  • Efficiently manage patient flow.
  • Handle phone calls, messages, and appointments accurately.
  • Provide courteous assistance and escalate inquiries when necessary.
  • Manage patient enrolment.

2.          Waiting Room

  • Keep patients informed about wait times and emergencies.
  • Monitor and promptly address patient needs in the waiting room.

3.         Accounting

  • Accurately handle patient invoices and claims.
  • Process payments and manage banking tasks.
  • Complete various forms and maintain document accuracy.

4.         Privacy and Security

  • Maintain patient confidentiality and adhere to security protocols.

5.         Comply with all health and safety procedures and protocols.

 

KEY SELECTION CRITERIA:

Qualifications, Skills, and Knowledge

  • Post-secondary qualification (Desirable).
  • Experience in medical reception or administration (Desirable).
  • Customer service background, Kiwi Host or similar training (Advantageous).
  • Excellent customer service, communication, and numerical skills.
  • Experience with cash handling and payments.
  • Well-developed computer literacy.
  • Experience working in fast-paced and high-demand environments.

Personal Attributes

  • A positive, Bubbly, approachable attitude that is adaptable to change and works well under pressure.
  • Dedicate, reliable and consistent with excellent communication and follow through.
  • A high level of integrity and confidentiality.
  • Ability to work as a team.
  • A high attention to detail and accuracy.
  • Excellent communication skills
  • Someone committed to health equity and cultural competency and can demonstrate an understanding of Tikanga Māori, Kawa Māori, and Te Tiriti o Waitangi.

Other Requirements

  • Proof of legal right to work in New Zealand (Essential).
  • NZ Driver's license (Desirable).

 WHY JOIN US?

  • Make a meaningful impact in healthcare.
  • Join a dynamic and supportive team.
  • Develop your skills and grow within our organisation.
  • Contribute to a diverse and inclusive workplace.
  • Competitive compensation and benefits.

HOW TO APPLY:

To apply for this exciting opportunity, please send your resume and a cover letter outlining your qualifications and relevant experience.

Only individuals with working rights in New Zealand will be considered for the selection process.​